About me
Hello! Thank you for visiting my profile. I'm Anne, a Customer Service Expert and a Virtual Assistant based in the Philippines. My goals are to streamline workflows, increase productivity, and provide exceptional support to my dear clients.
As a Customer Service Expert and a hands-on Virtual Assistant, I bring a unique blend of administrative support and exceptional service to the table.
My capabilities include managing emails, scheduling appointments, handling an E-commerce website, and handling calls, and meetings.
My
Services
01
Customer Service
02
E-Commerce
03
Calendar Management
04
Virtual Assistance
05
Social Media Management
CUSTOMER SERVICE
I serve as the first point of contact for customers, addressing their inquiries, resolving issues, and ensuring their overall satisfaction. I handle a wide range of tasks, including answering phone calls, responding to emails, and assisting customers in person. I also work closely with other departments to escalate and resolve complex problems. My goal is to provide excellent service and support to enhance the overall customer experience.
E-COMMERCE
My E-commerce responsibilities include managing product listings, optimizing product pages for search engines, processing orders, handling customer inquiries, managing inventory levels, coordinating shipping and logistics, and continuously improving the online shopping experience to drive sales and customer satisfaction.
CALENDAR
MANAGEMENT
I am responsible for organizing and maintaining schedules for individuals or teams. This includes scheduling meetings, appointments, and events, ensuring that there are no conflicts and that all participants are available. I also handle rescheduling and cancellations as needed, as well as sending out meeting invites and reminders. Additionally, I may coordinate with other departments or external parties to schedule meetings and events. My goal is to ensure that calendars are well-managed and organized, helping to optimize productivity and efficiency.
Virtual Assistance
I provide administrative, clerical, and support services to individuals or businesses from a remote location. My tasks include managing emails, scheduling appointments, handling customer inquiries, and performing various administrative tasks. I may also assist with social media management, bookkeeping, and other specialized tasks, depending on the needs of my clients. I use communication and collaboration tools to stay connected with my clients and ensure that tasks are completed efficiently and on time. My goal is to help my clients save time and focus on their core business activities by handling their administrative and support tasks remotely.
SOCIAL MEDIA
MANAGER
I oversee the development, execution, and management of social media strategies to enhance brand visibility, engage audiences, and drive business growth. With expertise across various platforms, I craft compelling content, monitor social trends, and analyze campaign performance to ensure optimal outcomes for brand promotion and customer engagement.
Personal skills
Attention to details
Time Management
Email Management
Scheduling Meeting
Detail-Oriented
Travel Planning
Speed Typing
Spanish Bilingual
EMAIL ADDRESS
bowelltarah@gmail.com
Phone Number
+63 929 589 7582
Skype
live:.cid.79e4a85da009f83a